Instructions on how to shop and place orders using WhatsApp Carts.

Instructions on how to shop and place orders using WhatsApp Carts.

WhatsApp is the most popular messaging program in the world, with more than 2 billion active users, with India being its largest market by downloads.

It was in 2018 that the instant messaging platform introduced WhatsApp for Business, and it was only recently that WhatsApp Payments was officially launched in India. Following the release of these two improvements, the next obvious step was the introduction of WhatsApp shopping.

Carts, an interactive shopping experience within the WhatsApp app, have now been launched for users. WhatsApp Carts is a tool developed for businesses that have a large number of products to offer.

Using the new features, buyers will be able to select numerous products and send the order as a single message, while companies will be able to better manage purchase queries. Examine the operation of WhatsApp Carts for a moment.

This tutorial will walk you through the process of shopping on WhatsApp using Carts.

When it comes to placing orders with businesses, using WhatsApp Carts is a rather straightforward process. The WhatsApp Business app currently includes a Catalog feature that allows businesses to organize and display their products to customers.

Adding the ability to add things to your ‘cart’ and place an order with the vendor is the goal of WhatsApp Carts, which is an extension of Catalogs.

The following are the procedures to take in order to place an order using WhatsApp Carts:

1. Launch WhatsApp on your smartphone.

2. Enter the chat room of the business profile from which you wish to place your order.

3. Select the shopping option next to the business name at the top of the screen.

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4. Take a look over the catalogue.

5. Select the product you want to purchase.

6. If you have a question about the product, select either ‘add to basket’ or ‘Message business’ from the drop-down menu.

7. View Cart: This will display all the items you have added to your cart, and you can also adjust the quantity from here.

8. To add more products, select ‘Add more’ from the drop-down menu.

9. Once you’ve finished adding items to your cart, send the cart to the vendor via WhatsApp message.

10. While chatting with the vendor, you will be able to see the ‘View cart’ button on the screen.

Before sending the cart to the vendor, WhatsApp will allow you to make changes to the message. Users will be able to send a single message to the vendor inquiring about all or some of the items in their shopping cart in this manner.

The order will only be placed once the seller has confirmed receipt of the order. WhatsApp has not yet specified the payment methods that will be available, but it is reasonable to presume that WhatsApp Payments will be one of them.

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